Professional Cleaning
FAQ
Helpful Information
WHAT HAPPENS IF SOMETHING IS DAMAGED?
Even though cleaners are extra careful and you are unlikely to experience something being damaged, cleaners are bonded and insured.
-please fill out a claim at www.clean2t.com/claims. damage must be reported within 42 hours of the appointment and claim must be filled out correctly.
WHAT DOES 100% GUARANTEE SATISFACTION MEAN?
" Cleaning to the T is our Specialty"
We will guarantee your cleaner will go above and beyond. if you are unhappy with the cleaning, we will return to re-clean the specific areas.
WHAT SUPPLIES DO CLEANERS BRING?
Cleaners are fully equipped. Our cleaners bring vacuums, mops, buckets, dusters, all cleaning supplies for your home to be cleaned to the T!
HOW DO I TIP?
Tipping your cleaner is not mandatory or demanded but to show your appreciation is a great way to let the cleaners know they have done an awesome job and you would like them to return.
WHATS IS THE DIFFERENCE BETWEEN A GENERAL CLEANING & DEEP CLEANING?
The difference between your regular cleaning vs deep cleaning is the attention to detail. while regular cleaning is for cleanliness UPKEEP, deep cleaning is a lot more extensive than your standard weekly cleaning.
WHAT IS INCLUDED IN GENERAL CLEANING?
Floors are swept and mopped
Carpet and rugs are vacuumed
Surfaces (including fixtures and appliances are wiped for dust
Mirrors and windows wiped clean
Bathrooms and kitchen is cleaned and disinfected
Trash is taken out
Beds are made
Cobwebs removed
Vents dusted
WHAT IS INCLUDED IN A DEEP CLEANING?
Deep cleanings involves a complete rub down and giving attention to often neglected and hard to reach areas.
Interior of microwave cabinets toasters refrigerator oven boarders wall cleaning organizing decluttering
Including your regular general cleaning
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WHEN DO YOU NEED A DEEP CLEANING?
Your first time clean should be a deep clean
When your home needs a spring cleaning
If you plan to host a event or party, a deep cleaning is the best way to prepare for guest
If you are moving out of an apartment, condo, or rental property, deep cleaning ensures that you'll get your security deposit
If you are selling your home, a deep cleaning is a must.
WHAT TYPE OF PROPERTIESÂ DO CLEAN2T LLC CLEAN?
CLEAN2T LLC clean for commercial & residential properties